For the role of voice in general, see the golden little book Exit, Voice and Loyalty (1970) by Albert O. Hirschman. Hirschman wrote, too, about how voice (and exit) contributed to the fall of the Berlin Wall: https://www.jstor.org/stable/2950657.
For the role of voice in general, see the golden little book Exit, Voice and Loyalty (1970) by Albert O. Hirschman. Hirschman wrote, too, about how voice (and exit) contributed to the fall of the Berlin Wall: https://www.jstor.org/stable/2950657.
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