“Oh, I never record. I take notes. Then I type them,” Caro said. “You want to get the person you’re talking to to be friendly. I noticed that when I tried to record, their eyes are always aware, it was a barrier to getting people to talk.” I shamefully glanced down at my iPhone, with its voice memos app spinning away. “In all the years I’ve been doing these books, only one person has ever said I misquoted them.”
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