Thanks for contacting Apple Support. My name is Courtney. How can I help you?
Julie Chovanes
Hi Courtney! I;m Julie. I lost my Left Air pod
Hi Courtney! I;m Julie. I lost my Left Air pod
Courtney
Hey there Julie
Hey there Julie
Courtney
Sorry to hear about your loosing your left air pod
Sorry to hear about your loosing your left air pod
Courtney
we can set up a replacement for you
we can set up a replacement for you
Courtney
The cost would be $69 for the part
The cost would be $69 for the part
Julie Chovanes
yes I know sigh second time
yes I know sigh second time
Julie Chovanes
my left ear is air pod challenged
my left ear is air pod challenged
Courtney
Ouch
Ouch
Courtney
3rd times a charm
3rd times a charm
Courtney
Lets go ahead and set this up
Lets go ahead and set this up
Courtney
What is the serial number of the air pods
What is the serial number of the air pods
Julie Chovanes
yes i can;t read it it;s so teeny need a flashlight unless there is some electronic ay to read it hold on a sec
yes i can;t read it it;s so teeny need a flashlight unless there is some electronic ay to read it hold on a sec
Courtney
are you connected to your iPhone
are you connected to your iPhone
Courtney
If your AirPods are connected to your iOS device, you can also go to Settings > General > About > AirPods for the serial number.
If your AirPods are connected to your iOS device, you can also go to Settings > General > About > AirPods for the serial number.
Julie Chovanes
oh ok hold on
oh ok hold on
Julie Chovanes
sorry wasn't connected
sorry wasn't connected
Courtney
Ok lets see if you can make out that serial number
Ok lets see if you can make out that serial number
Courtney
Or send me a pic of it
Or send me a pic of it
Julie Chovanes
XXXXXXXXXXXXXX
XXXXXXXXXXXXXX
Julie Chovanes
you'd think i could remember that from the last time i lost them lololol
you'd think i could remember that from the last time i lost them lololol
Courtney
Hahahaha its ok
Hahahaha its ok
Courtney
You are not going to do it anymore
You are not going to do it anymore
Courtney
my husband has gone through about 4 also
my husband has gone through about 4 also
Julie Chovanes
yay 3rd times a charm!
yay 3rd times a charm!
Courtney
He keeps leaving them in the washer
He keeps leaving them in the washer
Julie Chovanes
I got frazzled fixing my hair or something between a store and car this time
I got frazzled fixing my hair or something between a store and car this time
Julie Chovanes
and didn;t realize it was lost till I got home
and didn;t realize it was lost till I got home
Julie Chovanes
like a earring
like a earring
Julie Chovanes
and then you wonder how dorky you looked all the time with just one ;o
and then you wonder how dorky you looked all the time with just one ;o
Courtney
Happens to the best of us
Happens to the best of us
Courtney
What iPhone model do you use with them
What iPhone model do you use with them
Julie Chovanes
the first time I lost it off a chairlift skiing a Big Sky Mt when I took off my helmet to to fix my hair which is def cooler
the first time I lost it off a chairlift skiing a Big Sky Mt when I took off my helmet to to fix my hair which is def cooler
Julie Chovanes
5se
5se
Julie Chovanes
but both times its a hair thing hmmm theme
but both times its a hair thing hmmm theme
Courtney
Ha
Ha
Courtney
Julie I mean
Julie I mean
Courtney
Are you looking to get a new hairstyle. Or haircut
Are you looking to get a new hairstyle. Or haircut
Julie Chovanes
lololol
lololol
Julie Chovanes
I play with it too much because I'm getting old and its going to all fall out some day
I play with it too much because I'm getting old and its going to all fall out some day
Courtney
and we will all wear crooked wigs
and we will all wear crooked wigs
Julie Chovanes
lolol
lolol
Courtney
Do you want to get the left Air Pod mailed to you
Do you want to get the left Air Pod mailed to you
Julie Chovanes
yep or I can pick it up in King of Prussia PA store later today too
yep or I can pick it up in King of Prussia PA store later today too
Courtney
email address
email address
Julie Chovanes
julie@trans-help.org
julie@trans-help.org
Courtney
trans-help.org
trans-help.org
Courtney
Is that an organization
Is that an organization
Julie Chovanes
yep
yep
Julie Chovanes
non profit
non profit
Julie Chovanes
helping trans people
helping trans people
Courtney
Awesome sauce!!!!!
Awesome sauce!!!!!
Julie Chovanes
ty!
ty!
Courtney
You started it?
You started it?
Julie Chovanes
yep
yep
Courtney
Wow thats amazing
Wow thats amazing
Julie Chovanes
ty! I;m a lawyer and very privileged
ty! I;m a lawyer and very privileged
Julie Chovanes
and then figured I needed to give back
and then figured I needed to give back
Julie Chovanes
needed the good karma to make up for all the bad I had ccumulated
needed the good karma to make up for all the bad I had ccumulated
Julie Chovanes
lololol
lololol
Courtney
How wonderful. Thats really amazing.
How wonderful. Thats really amazing.
Julie Chovanes
ty!
ty!
Julie Chovanes
best support chat ever
best support chat ever
Courtney
Awwww thanks.
Awwww thanks.
Courtney
I think what you are doing is awesome sauce.
I think what you are doing is awesome sauce.
Julie Chovanes
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